“When you’re kind to people, and you pay attention, you make a field of comfort around them, and you get it back—the Golden Rule meets the Law of Karma meets Murphy’s Law.”
— Anne Lamott, Plan B: Further Thoughts on Faith
As Colleen sees it, “I’ve always lived by the Golden Rule in everything I do, especially my work as a Creative Engagement Specialist.”
And you know that to be true when you meet her. We all know someone who has the sort of smile that’s radiant, warm and welcoming, and to which you can’t help but say to yourself in response “What did she have for breakfast? I want some!” That’s Colleen. Colleen naturally sets the room aglow with her kind, sunny spirit.
Born in Huntington, England and raised in North Pole, Alaska, Colleen studied science and nutrition at University of Alaska at Fairbanks and has had a number of different jobs, all with a heart of service at their core. “I love to work with and for others. I especially like to advocate for others.”
As an engagement specialist, Colleen invests time getting to know each client’s preferences and personal histories. She is also a keen observer and works closely with residential staff and care managers to enhance the quality of life for clients, on everything from food favorites to daily activities and outings.
Colleen says she became an engagement specialist because, “I am a compassionate person and I want to do what’s best for my clients. I get a lot of satisfaction from helping people and bringing joy to their lives.”
Whether that’s bringing red, white and blue sparkly attire and accessories to a client whose favorite holiday is Independence Day, or preparing a home cooked meal “just like my wife used to make” for another client, it’s all about bringing that personal touch, making people feel and know they are special, and being present.
Hiking, camping, going to the beach, and traveling are some of Colleen’s favorite ways to spend time with her family. She also cherishes snuggling up with a book or going out to a movie to relax. In her spare time, she volunteers at Northwest Harvest.