Feeling truly seen and heard helps to build trust and relationship, and contributes to aging well, caring well, and living well.
Our Care Managers and Creative Engagement Specialists are incredibly adept at the powers of observation, asking questions, actively listening, making connections, learning about the person in front of them, and being in the moment. Each conversation provides opportunity to know a client more personally, find ways to add to their quality of life, and enhance well-being.
In this last segment of conversation between Tami Sandygren, Care Manager Associate, and Keri Pollock, our Director of Marketing and Communications, Tami reflects on her lifelong joy of discovery, listening to the life stories, and the lessons of older adults in her life. She also reflects on how this benefits her abilities to better support clients.
Need guidance navigating care and the best options for a parent or partner? For 20 years, we’ve helped hundreds of families just like yours. Click here to schedule a get-acquainted call with one of our Certified Care Managers.
Resources and Additional Reading