COVID Protocols: Ensuring the Safety of Our Clients

By Aging Wisdom |

Aging Wisdom has been providing support to our clients since the start of the COVID pandemic. We follow strict COVID protocols and do everything we can to ensure the safety of our clients.

Many families have questions about how to best care for their loved ones during the COVID-19 pandemic. This list of frequently asked questions can provide your family with helpful guidance.

Q: Should I bring my family member home from a care facility to avoid COVID-19 exposure?
A: Every situation is unique. An Aging Wisdom care manager can help you think through the benefits and risks, help you make the best decisions, and assist you to implement a workable plan.

ADDITIONAL RESOURCE: Should I Move Mom Back Home?

Q: My family member has in-home care. What should I be thinking about during this time of COVID-19?
A: You will want to establish clear COVID protocols at your parents’ home for family members and caregivers to follow. We recommend that families have solid plans for how to provide care to your parent if they become ill with COVID. Make sure to inquire whether the home care agency can continue to provide care to your parents if they are exposed to COVID or become ill. Have a plan for caregiver coverage if your caregiver is exposed or becomes sick.

Your Aging Wisdom care manager can support you and your caregiving team to access necessary services and help develop contingency plans.

ADDITIONAL RESOURCE: COVID-19 Essentials: An At-Home Emergency Care Kit

Q: My family member needs to move to a different level of care. Is that even possible now?
A: Our care managers have developed excellent working relationships with a wide variety of community partners. We can locate the best available services for your family member and facilitate a move.
Q: My family member is hospitalized and needs a discharge plan, can Aging Wisdom help?
A: Yes! Aging Wisdom can coordinate with the hospital discharge planner, help develop an appropriate plan, and assist you to find the best options for your loved one.

ADDITIONAL RESOURCE: Planning Ahead: Tips for Returning Home from the Hospital and Avoiding Readmission

Q: I worry about my loved one being isolated and the impact that will have on mental health and cognition. Is there anything we can do?
A: Social isolation is a serious problem and something we should all try to avoid. There are many things you can do to help ease feelings of loneliness and keep your loved one cognitively stimulated and engaged. Aging Wisdom can provide you with ideas based on your unique situation.

Our team includes Creative Engagement Specialists, trained professionals who specialize in one-on-one, individual engagement and meaningful experiences tailored to your family member’s unique talents and interests. Creative engagement can include phone calls, personalized cards/letters, outdoor visits, a variety of virtual connections, and even some in-person visits with our COVID safety protocols.

Q: I’m overwhelmed! Does Aging Wisdom offer family support?
A: Yes! Please contact us. We are ready to help you and your family during this stressful time:

  • Call us at 206.456.5155 to schedule a consultation
  • Email us at
  • Schedule an appointment online here